Questions to Ask Your Prospective Childcare Centre

 Posted on 29th of March 2017

Choosing the right childcare centre for your child is one of the most important decisions you will make. To help you make your decision, we have compiled a list of questions to ask your prospective childcare centre.

About the centre

  • How long has the centre been open for?
  • Has the centre been through assessment and rating?
  • What are the operating hours?
  • What is your exclusion policy in relation to children’s illness?
  • Does the centre have a late fee?

About the staff

  • How long has the Centre Manager been employed?
  • What qualifications do the staff have?
  • What training and development do you provide for your team?
  • What is the educator retention like?
  • What’s the staff to child ratio?

About your child

  • What kind of learning opportunities will my child have?
  • How can I be involved in the children’s program?
  • What are the children eating? Can I see a meal plan?

General questions

  • If I had a grievance, how would I raise that?
  • Do you have any online blogs or programs to access children’s learning?
  • What communication do you have for families?
  • Are there extra fees for excursions or events?
  • Can I claim Child Care Benefit and Child Care Rebate?

We have a number of excellent childcare centres in Sydney’s CBD and North Sydney. We’d love to take you on a tour at a centre that’s convenient to you! Head here to find your closest centre.

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