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Enrolling your child at an early learning centre is a big step in the life of your family. If you’ve already decided on which early learning centre you’ll be sending your little one to, you may have many other questions before they even begin care. To make this exciting and quite possibly nerve-wracking time easier for you and your child, we have developed this section of the site just for you.

Still have questions or concerns? Feel free to call us on 1300 001 119 or email us at [email protected] and we will be more than happy to help.

What to Expect on the First Day

Butterflies in the stomach, a restless night beforehand and a few tears – and that’s just you! This overview will give you a better idea of what you can expect on your child’s first day so you’re as prepared as you can be. Read more.

What to Bring

Our centres provide high quality care and most of the items your child will need during their time there, however there are a few things you’ll need to pack. Read more.

Preparing Your Child

Preparing yourself and your child for their first day of childcare can help to ease the feelings of uncertainty. To help you prepare, we’ve put together these handy hints. Read more.

Childcare Rebates Explained

Navigating childcare rebates can seem complicated. We’ve simplified so it’s easier for you to understand. Read more.

Questions to Ask Your Prospective Early Learning Centre

To get the most out of your tour, we’ve put together these questions to ask your prospective early learning centre to help you make the most informed decision. Read more.

Explaining the Childcare Rating

All childcare services are assessed against seven quality areas of the National Quality Standard. Here’s what it means. Read more.

FAQs

Got a question? Here are some questions that are commonly asked by families. Read more.

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