We’ve experienced two different daycares, including a family daycare, and one thing we’ve learned is how important it is to find a care environment that suits your child’s temperament. For us, Guardian has been absolutely amazing for our child.
I can send my daughter there with complete peace of mind, trusting that she’s in the hands of caring and capable educators who genuinely understand and support her needs.
One of the most heartwarming aspects has been seeing my child make great friendships, which I feel is a true reflection of the quality of care provided. My child genuinely enjoys going and is always excited to start her day there - another big indicator of how well she's thriving.
There is also a peaceful sense throughout the centre, and all the full-time staff are incredibly caring. My child has attended since the nursery stage and, being slow to warm, drop-offs can sometimes be tricky. However, the educators are always patient and stay with my child until she feels settled. I’ve even received photos showing her sitting with an educator until she feels comfortable venturing off on her own. This reflects the type of tailored care they provide - ensuring my child isn’t prematurely pushed into situations that might distress her but is instead supported at her own pace.
Another standout aspect is that I never feel like just a number at the centre. The educators and centre manager, truly care about the families.
The administration team is equally impressive. Their communication is timely, proactive, and clear, which makes a huge difference for busy parents. It’s such a relief to know we’re always in the loop and that any concerns or updates are handled efficiently.
Guardian has exceeded my expectations in every way, and I couldn’t be happier with the care and support we’ve received. Highly recommend!
Edit:
I understand that no centre is perfect, but the culture at Guardian is something that has been a non-negotiable for our family. While I’ve heard that some centres are more or less the same, we have found that the previous centre was quite condemning in their approach, was quick to correct and didn't approach mistakes with grace (and let's face it, kids are going to make mistakes). I have found the general culture at Guardian to be one of respect and empowerment, which is incredibly important to us in how we want to raise our daughter.
Response from the owner:Thank you so much Madeleine for your heartfelt review! It’s clear that the centre’s approach has made a huge difference for your daughter, especially with how well they’ve tailored their care to your daughter’s needs during some more challenging drop off times. The patience, understanding, and respect shown by the educators really stand out as key factors in your daughters growth and confidence.
The sense of peace you describe at the centre is so reassuring, our team truly prioritizes a positive, nurturing environment where children—and families—feel valued, and we're delighted that you have recognised this during your time at the service. It’s also great to hear how the communication from both the administration and educators is proactive and clear, which makes things so much easier for families when discussing their little ones care needs.
The culture you mentioned is especially important, and it's so nice to see that the hard work we do at the centre has created a space that respects and empowers children, which aligns with your family’s values. It sounds like we have exceeded your expectations, and we thank you for sharing your experience, I'm sure it will be helpful to other parents looking for a place that feels like the right fit for their bub!