Whether you live in or outside Belconnen, 'Guardian Childcare & Education' in Bruce is the best daycare centre for your children. There are many reasons why 'Gaurdian' is head and shoulders above the rest, however the most important reason, is the staff. The staff are so exceptional that when the majority moved from a Gungahlin centre to the Bruce 'Gaurdian' child care centre, we moved suburbs in child care services to ensure our little one would continue to have the exceptional education & heartfelt care that we had come to expect & respect. What we didn't know about our move was that we would get that and so much more.
Gaurdian focus on doing the things that matter most to parents really well. The food is fresh and caters to different & fussy paletes. They are meticulous with regard to allergies and dietary requirements.The centre is flexible with hours & casual days which is important when things inevitably change at the last minute.
They manage illness very well & in a time where COVID has affected so much of our lives, Gaurdian have managed this crises with professionalism & excellent administration. The communication lines have been clear & consistent which meant understanding the quagmire of free child care was very easy for our family. They continue to monitor the virus exceedingly well; every morning, every child's temperature is checked. You know & can trust that your child is in a safe environment.
The diversity in staff is excellent, it's refreshing to know that my child is exposed to different world views and cultures. The staff regularly coordinate fun activities; pyjama days, indigenous learning, musical performers. They make children feel special on their birthday which is just lovely when you sadly have to work.
But what sets them apart is that they do the little things really well. Having extra clothes for those times you've forgotten to pack back up clothes. Giving your child special hugs when you're running late and have to rush off. You get a sense of old fashion care while still being at the cutting edge of modern technology with Gaurdian. You know exactly what's happening in your child's life through the use of the Storypark app which is easy to use & updated many times a day.
Siobhan Wong, Centre Manager, is always giving of her time & is knowledgeable about complex matters regarding Centrelink, such as Child Care subsidy and being up to date with immunisation records. What impresses me most is her wish to continually improve the centre. She welcomes feedback & actions suggestions. She is backed up by excellent managers.
Hayley Jacka, Assistant Centre Manager, is incredible with both children & parents. Her phone manner is always friendly and informative. She has assisted me many times in last minute changes to days & organising any account issues. She has a genuine care for children and a rare love of her job. I've lost count in how many times I hear from children 'Lay-ley is my favourite'.
Jodie-Lee & Kate are phenomenal at multi-tasking; there are so many kids that 'only want Jodie & Kate' at drop off & they manage to be all things to all kids at all times. They always have a smile on their faces which I personally find delightful and amazing. I really love that they take the time to give more than just the bare minimum information when you come to pick up your child at the days end.
Gaurdian has the most outstanding inside & outside facilities I've seen in my 10 years of daycare. Quiet time is used well with the transmission of learning tools onto the roof; kids can have a nap or engage while lying on their back meaning learning is not interrupted. Outside there's a myriad of options and multiple spaces for children of all ages; several sandpits, climbing apparatus, nature learning, bird houses (with birds!), turtles and even a chicken coupe! They manage the movement of children of differing ages through all of these spaces magnificently.
The carpark is easy to get in and out of quickly, even at peak times.
Keep up the great work Gaurdian, we're very glad we made the switch