Guardian has strengthened its commitment to the safety and wellbeing of children with the appointment of experienced investigator Jason Madsen as its new National Investigations Lead.
Jason brings more than two decades of investigative and regulatory experience to the role, including extensive work in child protection during his career with the NSW Police Force.
His background includes years working within the Joint Investigation Response Team, where police collaborate with health and community services to investigate and respond to allegations involving children.
Now at Guardian, Jason is focused on strengthening existing systems to stay ahead of rapidly evolving legislative requirements, ensuring Guardian continues to be a high-quality provider with a longstanding commitment to the safety, protection and wellbeing of children.
“One of my key goals is to simplify and strengthen the process, building on what’s already in place to drive continuous improvement through a clear and consistent system”, he said.
“When the process is straightforward and structured, we can respond faster and more effectively.”
Jason is currently working on developing a streamlined digital approach that supports teams to much more efficiently and effectively document and manage incidents in real time.
The aim is to capture relevant information quickly and consistently, improving data quality and the efficiency of our regulatory reporting, so more time can be dedicated to quality improvement and knowledge development.
The system will strengthen the fact-finding process, prompting team members to easily record clear, factual details so incidents can be more accurately assessed and addressed.
“Child safety is always the priority,” Jason said.
“You can’t prevent every situation from occurring, but what you can do is make sure that when something does happen, it’s handled quickly, properly and transparently.”
With his investigative background and deep experience in child protection, Jason says the opportunity to contribute to the safety of children in a high quality education environment is what attracted him to the role.
“For me it has always been about making a difference and protecting children,” he said.
