My baby has been attending Guardian Phillip Street since he was 6 months old. I originally chose this centre due to its glowing reviews and close proximity to my workplace, and it has not disappointed! In fact, I have often wished we lived in the CBD - not for any other reason, but just so that my baby could attend this childcare every day! 😍
Enrolling such a young baby in childcare can be incredibly nerve-wracking, but the onboarding experience here was impeccable. A massive shout-out goes to the centre manager at the time, who was calm, reassuring, and always answered my questions (and tears!) with the exact detail I needed. The centre set up three orientation days and welcomed me to tour the facility twice beforehand. The Baby Ambassador was incredibly focused on gathering every little detail about my son’s routine to ensure he had the best possible experience. ❤️
As my baby went through different developmental phases - from initial tears to settling in, and later experiencing separation anxiety - the team was amazing. When drop-offs became difficult, the educators proactively stepped in to soothe him and engage him with activities he loved. The nursery team members are absolutely the best. They have endless patience, greet us like family, and always give a detailed verbal update at pick-up. The centre is also highly responsive by phone and always welcomed my calls whenever I wanted to check in. 🥰
They share daily updates on a mobile app covering learning activities, meals, and nap times. In the early days, I would drop by during lunch to check on my baby, and they welcomed me with open arms, making the centre feel like home. They are also incredibly supportive of breastfeeding mums coming in to feed throughout the day. 💕
Shout-out to the current centre manager for maintaining such high standards and managing the centre beautifully. While my son is in the nursery, I’ve seen that they have an amazing toddler room and preschool room filled with engaging activities, educational excursions, and a great school readiness program. The educators I have met and spoken with from both the toddler and preschool rooms are all phenomenal. ✨
Finally, a special mention to the amazing chef who whips up beautiful, healthy meals. It is the best feeling to be greeted by the delicious aroma of his fresh baking the second you walk through the door every morning! 🧇🥞
I highly recommend Guardian Phillip Street to any parent looking for exceptional care. 💫
Response from the owner:Thank you, Kavindi, for taking the time to share such a thoughtful review. It means so much to hear that your family's experience has been so positive from those very first orientation visits through every stage of your son's journey. We're delighted our team has been able to provide the care, reassurance and support you needed, and we'll be sure to share your kind words with our educators, Centre Managers, Baby Ambassador and chef. Knowing your son feels safe, happy and loved, and that you feel like part of our community, is exactly what we strive for. Thank you for your recommendation and for trusting us with such an important part of your family's journey.
