How to be the Centre Manager families and teams trust and value

Imagine leading a team where every decision you make shapes the future. As a Centre Manager, you hold one of the most important roles in society—caring for and educating young children. You’re not just managing a centre; you’re nurturing the leaders, thinkers, and creators of tomorrow. 

At Guardian, Centre Managers are the heart of their centres, empowering educators, supporting families, and inspiring children to be brave, curious, and creative. Guardian has nurtured some of the most inspiring leaders in early childhood education, and many have built their careers within our organisation.  

With more than 50 years of combined experience, Sharon Whiteman, Guardian’s Chief Network Officer, and Kathryn Waugh, Chief Quality and Curriculum Officer, have seen firsthand how Guardian empowers leaders to grow and thrive in their roles. We sat down with them to understand what families and teams value most in a great leader. 

Kathryn Waugh, Chief Quality and Curriculum Officer and Sharon Whiteman, Chief Network Officer.

What makes a great Centre Manager? Insights from the experts 

Sharon and Kathryn have worked with hundreds of Centre Managers over their careers. They agree that the most exceptional leaders share a few key qualities that resonate deeply with families and teams alike: 

“Great Centre Managers are resilient, honest, and passionate about early childhood education. They’re confident enough to admit they don’t know everything and encourage their team to step up and lead. It’s this mindset of collaboration and growth that sets them apart,” says Kathryn. 

Sharon adds, “Families trust us with their most precious people. The best Centre Managers make every family and child feel special and supported, building genuine relationships that last.” This trust, Sharon believes, is what motivates Centre Managers to continually strive for excellence, knowing their efforts directly impact the lives of children and families. 

Kathryn highlights the importance of a leader’s presence for their team: “Team members value Centre Managers who genuinely care about their growth and wellbeing. A great leader listens, inspires, and creates a shared vision that empowers everyone to thrive.” 

Sharon agrees, adding, “Centre Managers who create a strong sense of community within their team set the foundation for success. When educators feel supported and valued, they pass that energy onto the children in their care.” 

Your journey to exceptional leadership 

Every great leader starts somewhere. Sharon and Kathryn offer this advice to aspiring Centre Managers: “Be brave, back yourself, and seek out advice. No one is perfect, but with passion and persistence, you can achieve great things,” says Kathryn. 

Sharon adds, “Think about the leaders who inspired you. What did they do well? What would you do differently? At Guardian, you’ll have the tools and support to become the leader you aspire to be.” 

Kathryn emphasises the importance of personal growth: “Leadership is a journey, and every step teaches you something new. The key is to embrace challenges as learning opportunities and keep striving to be better.” 

Hear from our Centre Managers 

Take it from Sarah, one of Guardian’s Centre Managers, who started her leadership journey two years ago: 

“When I joined Guardian, I worried about balancing compliance, team management, and connecting with families. But with the mentoring I received, and the tools provided, I found my confidence. Today, I lead a thriving centre where families feel supported, my team feels empowered, and every child’s success is celebrated.” 

Why choose Guardian? Support for your leadership journey 

At Guardian, we know that great leaders are made, not born. That’s why we offer: 

  • World-class professional development: From mentoring by Sharon and Kathryn to workshops and leadership programs tailored to your needs, we provide the tools to help you grow. 
  • A network of support: Join a community of passionate, like-minded leaders who share your commitment to excellence. 
  • Market-leading benefits: Enjoy a competitive childcare manager salary, generous childcare discounts, and wellness programs designed to support your wellbeing. 
  • Early wins for impact: With quick onboarding and comprehensive resources, you’ll be set up to make an immediate difference. 

“We only want the best,” says Sharon. “That’s why we invest in your growth and success, so you can focus on what matters most—leading your team and making a difference.” 

Take the next step 

Leadership isn’t just about managing a centre—it’s about inspiring a community and shaping lives. Our application process is simple, and we’re here to guide you every step of the way. 

Are you ready to make your mark? Apply to become a Guardian Centre Manager today. 

 

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