Our family has been part of this community for a long time. We have been here for over two years ourselves, and my sister’s children have also been attending, which places our family here for a total of seven or eight years. We actually travel 10km every single morning and afternoon specifically to come to Guardian Cherrybrook. Despite having over 10 local daycares much closer to home, we stay here because of the quality of care.
The claims about recent management shifts and staff turnover simply do not align with the facts or the timeline suggested by others. In our time here, the staff has been remarkably consistent. While we have seen a management shift firsthand, it was not within the timeline these other reviews suggest, and the new leadership is even better. They are incredibly hands-on (not that they weren't before) and any minor concerns we have raised are quickly resolved, with obvious and clear internal team communication.
To raise privacy concerns - there have been minor incidents between my child and her cousin where it was completely obvious who was involved, yet the team absolutely refused to admit or say names to maintain protocol. If they aren't going to tell me it was my own sister’s child, you can guarantee they take privacy seriously.
Every morning we arrive to find multiple activities already set up and a variety of breakfast options ready. On that note, the chef has an unmatched level of appreciation for the kids and it shows in every meal. The premises, equipment, and playground are constantly evolving, often a fresh and changing environment for the children.
We feel the love and effort from the staff - from your usual day to their planning around every calendar event, the thoughtful arts and crafts that come home and the invite to share the event with our little one.
This is a stable, nurturing, and genuinely child-focused environment.
Thanks Team!
Response from the owner:Jono, thank you for such an incredibly thoughtful and detailed review, it means so much to hear the trust your family has placed in the team over so many years, especially with so many options closer to home, we’re so glad the consistency, care and dedication from the educators and leadership team continues to make such a positive impact on your family’s experience, your comments around communication, privacy practices, the learning environments and the effort that goes into each day truly mean a lot to us, it’s wonderful to hear your children feel so supported in such a nurturing and engaging environment, thank you again for your ongoing support and trust in the team.