Guardian Childcare and Education Careers

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Recover Team Specialist

Full-time Temporary
Milsons Point, NSW

Job no: 517041
Categories: Human Resources, Operations
Posted: 17th January 2023

National Recover Specialist 

The National Recover Specialist will provide support within their team, Injured Team Members (TM), Centre Managers (CM), Portfolio Managers (PM) and General Managers (GM) requiring support throughout the management of the rehabilitation life cycle, including, technical advice in relation to Workers Compensation and the application of this in the early learning environment.

We are seeking a National Recover Team Specialist to work across our diverse teams, the specialist will be expert in workplace injury management, application, and practices, supporting the business and developing effective return to work strategies to ensure employees successfully achieve full recovery, lifestyle activities and wellbeing.  This position has a high level of engagement with the network, especially around early intervention.  In addition, the role supports the Recover National Lead by reducing overall claim costs, minimizing risk and enhancing premiums with managing the day-to-day process and technical advice.

Responsibilities include but not limited to:

  • Promotes early intervention post injury or illness.
  • Adhere to strict legislative timelines for lodgement of new claim as per state specific requirements.
  • Develop and monitor the implementation of return-to-work plans for Lost time/Restrictions. Review and maintain rehabilitation and return to work procedures, training programs and resources.
  • Coordinate and manage strategies to resolve issues blocking a successful return to work.
  • Communicate regularly with TM and CM during the return-to-work process and life of the claim.
  • Liaise regularly with, the insurer/claims agent, nominated treating doctor and any other stakeholder who may be involved in the claim.
  • Engage rehabilitation provider as required for more complex rehabilitation issues.
  • Ensure the injured employee’s workers compensation and return to work files are kept current, confidential and information is shared on a need-to-know basis.
  • Work in partnership with the team, Health Safety and Wellbeing Team (WH&S), People & Culture. Assist teams to ensure a seamless transfer of information between the centre and the business unit.
  • Liaise with relevant internal stakeholders to ensure Workers Comp Payments are met, Invoicing and Excess.
  • Contribute to the content of monthly reports ensuring integrity of data.

About Guardian

At Guardian Childcare & Education we celebrate childhood. Guardian is a place where our people are recognised and rewarded for bringing their whole self to work. It’s what’s in you that makes a child’s experience truly unique. 

Our benefits:

  • Access to professional development; coaching and mentoring programs including bachelor program, workshops, short courses, peer meetings and qualification updates.
  • Career advancement opportunities; including larger portfolios and support office roles.
  • High-quality, well-resourced environments. 
  • Attractive remuneration package with scope for future growth.
  • Recognition program; rewarding outstanding performances individuals and teams as well as compelling incentives for key achievements. 
  • Annual Award Nights and Events to Celebrate You
  • Employee referral program – Earn up to $3,000.
  • Generous Childcare discounts for your own children.
  • Flexibility and support – we understand how important life balance is.

Qualifications & Experience


  • A minimum of 3 years’ experience in injury management and workers compensation management.
  • Current Return to Work Coordinator (RTWC) certification.


Tertiary qualifications in Injury Management or Health and Safety.

Apply now

So, what are you waiting for? Take the leap and apply now to join Guardian Childcare & Education.

Guardian Childcare & Education values diversity in the workplace and is an equal opportunity employer. Diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We are committed to providing a workplace where every person is valued, respected, and supported to progress.

We are also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

The safety and wellbeing of children will always be our top priority, Guardian Childcare & Education has a zero tolerance for any form of child abuse or harm.




We offer referrals for both Guardian
and non-Guardian employees.

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