About Us:
At Guardian Childcare & Education, we’re on a mission to provide outstanding care and education to children aged six weeks to six years. We’re seeking a dynamic Facilities Coordinator to help us achieve our vision.
Position Overview:
The Facilities Coordinator is responsible for managing and overseeing all aspects of facility operations, ensuring a safe, compliant and efficient environment. This role involves triaging calls and emails, coordinating repairs and maintenance (R&M), engaging with contractors, following up on any overdue jobs and maintaining communication with various stakeholders internally and externally.
Key Responsibilities:
- Serve as the primary point of contact for all facilities-related issues.
- Evaluate urgency, safety concerns, and compliance issues for R&M requests.
- Escalate any jobs requiring urgent attention through appropriate channels.
- Obtain accurate quotes for requested services.
- Establish and communicate SLAs based on the urgency and complexity of requests.
- Identify and engage qualified contractors for maintenance and repair jobs from Guardians preferred contractors.
- Ensure contractors are aware of SLAs, job requirements and ensure these are always met.
- Conduct follow-up checks to ensure the satisfactory completion of jobs.
- Report and address any safety hazards or compliance issues promptly.
- Escalate any WH&S issues through the appropriate channels.
- Collaborate with internal teams to ensure seamless facility operations.
- Prepare reports on facility issues, job completions, and contractor performance.
- Work closely with the Facilities Managers and to trouble shoot any issues on sites
About you:
- Previous experience as a Facilities Coordinator in a high-volume work order allocation environment.
- Experience using Urbanise software or similar desirable
- Excellent communication and interpersonal skills
- Highly organized with exceptional attention to detail
- Ability to thrive in a fast-paced environment and manage multiple priorities
Why Join Guardian Childcare & Education:
- Hybrid work with great work-from-home flexibility.
- Meaningful work: Contribute to the education and well-being of children, making a positive impact every day.
- Collaborative environment: Join a supportive and passionate team that values collaboration and teamwork.
- Professional development: Access ongoing training and development opportunities to enhance your skills.
- Career growth: Take advantage of internal promotion opportunities within our growing organization.
- Employee discounts: Benefit from discounted childcare services for your own children.
- Work-life balance: We believe in promoting a healthy work-life balance, ensuring you have time for what matters most.
Don’t miss out on this opportunity to shape the future of childcare and education. Apply now and become part of the Guardian Childcare & Education team!
Guardian Childcare & Education values diversity in the workplace and is an equal opportunity employer. Diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We are committed to providing a workplace where every person is valued, respected, and supported to progress.
We are also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
The safety and wellbeing of children will always be our top priority, Guardian Childcare & Education has a zero tolerance for any form of child abuse or harm.